Delivery


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We are proud to offer a delivery service here at Urban Tails. In order to make sure everything runs smoothly, we do have some guidlines....
  • Must meet $25 minimum
  • If you are redeeming a free bag from a frequent buyer program, or money off from our rewards system, you still need to meet our $25 minimum.
  • Drop off location must be metro area. Feel free to give us a call to verify that we will be able to deliver to your preferred location.
  • Delivery is available Monday, Tuesday, Thursday and Friday.
  • Deliveries go out at 11am and are finished by 4pm. We will do our best to accommodate your schedule, but due to demand we cannot guarantee time specific delivery. 
  • Please provide us with 1-2 days of notice to prepare your delivery and get you on our schedule. Day of delivery requests must be made prior to 11am.
  • You do not need to be in person to receive your order, but we require a drop off area that you find secure and safe. Urban Tails is not responsible for any damaged or stolen goods as a result of the drop off area not being secure for your order.
How To Place An Order
  1. Give us a call (612) 879-0709 or email us and we will follow up with you.
  2. We will create a customer account in our system including your name, address, special notes and the credit card you would like on file. 
  3. We will confirm that items you would like to receive are in stock.
  4. We will let you know our next available day for us to deliver to you.
  5. The morning of your delivery date, we will process your order and bring the items to your preferred location.
Now available, online ordering...
‚ÄčClick the image below to head to our online store. We are working to have all inventory on the site, so if you do not see the item you are looking for, you will need to call us at the store. This is a new program for us, we thank you for your patience as we work out the kinks!